Call Center Sales Agent – Hilton Grand Vacations | Orlando, FL 32819

📌 Location: Metro Center Orlando HGV Office
📁 Job ID: 4659
💼 Department: Call Center Reservations / Telemarketing
🕒 Schedule: 9:30 AM – 5:00 PM, Weekdays | Every other Saturday | Sundays & Holidays Off

Website: https://careers.hgv.com/

Join a High-Earning Sales Team at Hilton Grand Vacations

Looking to take your sales career to the next level in a dynamic and professional call center environment? Hilton Grand Vacations in Orlando is hiring experienced and motivated Call Center Sales Agents who can close warm leads and thrive in a fast-paced, team-oriented environment.

If you’re persuasive, personable, and performance-driven, this is your opportunity to earn an average of $85,000+ annually while working just 33 hours per week!

Key Responsibilities:

• Engage warm leads — no cold calling — using a predictive dialer

• Build rapport quickly with potential customers

• Overcome objections and close sales

• Deliver outstanding customer service and product knowledge

• Track and meet performance metrics and goals

• Maintain professionalism and sales etiquette at all times

Qualifications:

Minimum Requirements:

• High School Diploma or equivalent

• Prior experience in commission-based sales in industries such as insurance, real estate, mortgage, solar, finance, or hospitality

• Strong communication and persuasion skills

• Self-motivated and able to work independently

• Attention to detail and a positive, professional demeanor

Preferred:

• 1+ year of call center sales experience

• Previous timeshare or vacation ownership experience

Benefits and Perks:

• Base pay + uncapped commissions

• Warm leads provided – no cold calling

• Paid training (2 weeks) with full attendance

• Excellent benefits starting Day 1 (medical, dental, vision)

• Paid Time Off (PTO)

• Retirement savings plan

• Employee stock purchase plan

• Travel perks via Go Hilton Program: up to 100 discounted room nights/year

• Mentorship and growth opportunities

• Consistent schedule with every other weekend off

📄 CV Tips to Stand Out

To position yourself as a top candidate:

1. Quantify Results: Include KPIs, e.g., “Closed 20+ sales/month with a 30% conversion rate.”

2. Highlight Call Center Tools: Mention familiarity with predictive dialers or CRM systems.

3. Sales Terminology: Use active verbs like “converted,” “closed,” “pitched,” or “upsold.”

4. Tailored Summary: Start your CV with a short summary focused on sales and customer service strengths.

5. Include Metrics & Bonuses: Showcase prior earnings or sales targets achieved.

⚖️ Equal Employment Opportunity

Hilton Grand Vacations is proud to be an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, religion, color, national origin, gender, age, marital status, sexual orientation, disability, or veteran status.

We provide reasonable accommodations for applicants with disabilities during the hiring process. Please contact us if you need support or adjustments during your application or interview.

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