HR Quality Assurance Manager in New York | Apply Now!

Full Time
  • Full Time
  • 33 Beaver St, New York NY
  • $79,473.00 – $118,334.00 USD / Year
  • Salary: $79,473.00 – $118,334.00

NYC Department of Housing Preservation & Development

Human Resources Quality Assurance Manager

📍 Location: 33 Beaver St, New York, NY (All Boroughs)
🏛️ Agency: NYC Department of Probation – Personnel & Timekeeping Division
💼 Job ID: 714203 | Civil Service Title: Associate Staff Analyst (Title Code 12627)
💰 Salary Range: $79,473 – $118,334
🔍 Work Type: Full-time | Competitive Civil Service | 55-a Eligible

Website: http://www.nyc.gov/hpd

🏢 About the NYC Department of Probation

The NYC Department of Probation (DOP) is a national leader in progressive community supervision, providing innovative, supportive services that help individuals on probation change their life path. Through strong partnerships and evidence-based strategies, DOP promotes safer communities and reduces recidivism across the five boroughs.

👤 About the Role

The Department is seeking a dedicated Human Resources Quality Assurance Manager to support data control, personnel action tracking, organizational chart maintenance, and strategic staffing within the Personnel & Timekeeping Division. Reporting to the Assistant Commissioner of HR & Labor Relations, this position plays a critical role in ensuring the accuracy, compliance, and efficiency of HR operations across the department.

🛠️ Key Responsibilities

  • Maintain and track all recruitment data and OMB (Office of Management and Budget) personnel actions

  • Liaise with OMB for new hire approvals and justification follow-ups

  • Submit NYCAPS error tickets as needed for personnel records

  • Maintain accurate and up-to-date records for all personnel transactions

  • Advise executive leadership on staffing trends, attrition, and HR performance

  • Manage the development and updates of departmental organizational charts

  • Assist in workforce planning aligned with budget and headcount limitations

  • Respond to complex HR inquiries and provide resolutions or alternatives

  • Support the Assistant Commissioner with strategic HR projects as assigned

📚 Minimum Qualifications

Must meet one of the following education and experience combinations:

  1. Master’s Degree in a qualifying field + 1 year of relevant experience

  2. Bachelor’s Degree + 3 years of qualifying professional experience

  3. Associate Degree/60 credits + 5 years of experience

  4. High School Diploma + 7 years of relevant experience

  5. Equivalent combination of education and experience (minimum: high school diploma and 1 year of relevant experience)

Relevant experience includes:
Personnel administration, public administration, recruitment, labor relations, HR operations, fiscal management, economic planning, or related areas.

⭐ Preferred Skills

  • Strong attention to detail and organizational skills

  • Ability to prioritize and manage complex workflows independently

  • Excellent verbal and written communication

  • Proficient in Microsoft Excel, Word, PowerPoint

  • Skilled in compiling data reports and presentations

♿ Accessibility & Equal Opportunity

This position is open to qualified individuals with disabilities eligible for the 55-a Program. Please indicate 55-a status at the top of your resume and cover letter.

NYC is an Equal Opportunity Employer committed to workplace diversity and inclusion. All applicants are considered without regard to legally protected status.

💰 Additional Benefits

  • Public Service Loan Forgiveness (PSLF) eligible employer

  • Pension & retirement benefits

  • Paid holidays, vacation, and sick leave

  • Health, dental, and vision insurance

  • Opportunities for career advancement and civil service promotional exams

🏠 Residency Requirement

Residency in NYC is required within 90 days of appointment unless qualified for waiver based on tenure and title. Certain employees may reside in surrounding counties.

📄 CV Tips for Applicants

  • Tailor your resume to emphasize HR data tracking, compliance, or NYCAPS experience
  • Highlight experience with government budgeting or OMB interactions
  • Include metrics (e.g., number of personnel actions managed or error reductions)
  • Showcase proficiency in Excel and HR information systems
  • Note any previous public sector or civil service roles

🔍 Find similar jobs at: https://us-jobfinder.com/jobs/

To apply for this job please visit cityjobs.nyc.gov.