Medical Receptionist – Orange Park, FL 32073

📍 Location: 311 Blanding Blvd, Orange Park, FL 32073, USA
🏥 Company: ArchWell Health
🕒 Job Type: Full-time, On-site

Are you passionate about helping seniors receive top-quality healthcare? Join ArchWell Health as a Medical Receptionist (Care Navigator) in Orange Park, FL! This role is essential in creating a warm, welcoming experience for our senior members and their families. You’ll be the first point of contact, guiding patients through their visit and ensuring they receive the best care possible.

At ArchWell Health, we focus on best-in-class care in comfortable, neighborhood clinics where seniors feel at home. If you have exceptional customer service skills and a passion for working with seniors, we’d love to hear from you!

Why Work With Us?

At ArchWell Health, we believe in transforming senior healthcare by providing personalized, community-based care. We create an environment where members feel valued, respected, and cared for. As part of our team, you’ll enjoy:

✔️ A rewarding career improving the lives of seniors
✔️ A collaborative, team-oriented environment
✔️ Career development opportunities in the healthcare industry
✔️ Competitive pay and comprehensive benefits

Your Role & Responsibilities

As a Medical Receptionist (Care Navigator), you will:

🌟 Greet members with a friendly, welcoming demeanor and ensure a smooth check-in process.
📝 Update member records in the electronic medical records (EMR) system.
📅 Schedule and coordinate appointments for a multi-disciplinary care team.
💬 Assist members with electronic paperwork and kiosk check-in.
📑 Manage medical records, including requests and uploads to EMR.
📞 Answer and direct phone calls, ensuring messages reach the right team members.
🔎 Provide information to members and their families about services and care plans.
🎉 Support center events and community outreach efforts as needed.

Qualifications

✔ Education: Associate degree preferred (or equivalent experience).
✔ Experience:

At least 1 year of experience in a clinical, healthcare, or customer service setting.
Experience with Electronic Medical Records (EMR) systems is a plus!
✔ Skills:
Strong customer service and people skills.
Familiarity with medical terminology and healthcare procedures.
Ability to multitask and stay organized in a busy environment.
Excellent verbal and written communication skills.
Proficiency with Microsoft Office Suite and general PC skills.
Spanish-speaking skills (or other languages spoken in our communities) are a plus!

Work Environment & Physical Requirements

This is a full-time, on-site position in a clinical setting.
The role involves sitting, standing, and occasional lifting of up to 20 lbs.
Regular interaction with senior members, families, and healthcare professionals.

Compensation & Benefits

💰 Competitive pay based on experience and qualifications.
🌟 Comprehensive benefits package, including:

Medical, dental, and vision insurance
401K retirement plan
Paid time off (PTO) and holidays
Career advancement opportunities within ArchWell Health

How to Prepare Your CV for This Role

A well-structured CV can increase your chances of landing this role. Follow these CV tips to stand out:

✅ 1. Highlight Relevant Experience

If you’ve worked in healthcare, customer service, or administrative roles, emphasize that experience.
Mention any electronic medical records (EMR) experience or scheduling tasks you’ve handled.

✅ 2. Use Strong Keywords

Include “medical receptionist,” “patient check-in,” “EMR experience,” “customer service,” and “appointment scheduling” to match recruiter searches.

✅ 3. Showcase Soft Skills

Highlight compassion, patience, adaptability, and problem-solving skills—key traits for working with senior patients.

✅ 4. Keep It Clear & Concise

Your CV should be one page and easy to read, listing your education, experience, and skills clearly.

✅ 5. Include a Strong Cover Letter

Express why you’re passionate about healthcare and working with seniors.

Equal Employment Opportunity Statement

ArchWell Health is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected classification.

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To apply for this job please visit us242.dayforcehcm.com.