Universal Banker – Fayetteville, AR 72704

📍 Location: 3430 W Wedington Dr, Fayetteville, AR 72704
🏢 Company: First Horizon Bank
💼 Job Type: Full-time | On-Site
📝 Job ID: UNIVE013258

🚀 Take Your Banking Career to the Next Level!

First Horizon Bank is looking for a Universal Banker to join our dynamic team at 3430 W Wedington Dr, Fayetteville, AR 72704. If you are a motivated individual with a passion for finance, customer service, and sales, this role is a fantastic opportunity to expand your expertise in both teller operations and relationship management.

💼 Key Responsibilities

✔ Sales & Relationship Building

• Welcome clients and provide personalized banking services by identifying their needs.
• Recommend financial products and services to help clients achieve their financial goals.
• Open checking accounts, savings accounts, IRAs, certificates of deposit, and money market accounts.
• Cross-sell and refer customers to First Horizon partners for additional banking solutions.
• Conduct outbound sales calls and participate in marketing campaigns.

✔ Teller & Platform Support

• Perform daily transactions, including deposits, withdrawals, currency exchanges, and check cashing.
• Assist clients with loan applications for personal and consumer loans, ensuring a smooth handoff to the appropriate department.
• Ensure accuracy and compliance with all banking policies and procedures.

✔ Customer Experience & Problem Resolution

• Provide exceptional service by addressing client concerns and offering tailored solutions.
• Research and resolve account-related inquiries to enhance the customer experience.
• Stay updated on First Horizon’s banking products and digital solutions to educate clients effectively.

✔ Operational & Compliance Duties

• Maintain compliance with federal and state banking regulations.
• Assist branch management in training new team members.
• Support daily branch operations, audits, and cash handling procedures.

🎓 Qualifications & Skills

📚 Education & Experience:

• High School Diploma or GED required (College coursework is a plus).
• 1+ year of experience as a Teller preferred, but banking experience is not required.

📊 Key Skills:
✅ Strong customer service and sales abilities.
✅ Excellent verbal and written communication skills.
✅ Strong problem-solving and analytical thinking.
✅ Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
✅ Ability to work effectively in a fast-paced banking environment.

📜 Certifications & Compliance:

• Must comply with the S.A.F.E. Mortgage Licensing Act of 2008 (Ongoing employment is contingent upon meeting these requirements).

🌟 Why Join First Horizon Bank?

✨ Competitive Salary & Bonuses – Base pay plus potential incentives.
✨ Comprehensive Benefits Package – Medical, dental, vision, and HSA with company match.
✨ Retirement & Investment – 401(k) with 6% match.
✨ Career Growth & Training – Tuition reimbursement, mentorship, and leadership programs.
✨ Paid Time Off & Holidays – Generous PTO, parental leave, and wellness programs.
✨ Inclusive Work Culture – Recognized by Fortune & Forbes as a top U.S. employer.

📅 Work Schedule & Location

• Full-time position at 3430 W Wedington Dr, Fayetteville, AR 72704.
• Work schedule: Monday – Friday, rotating Saturdays.
• Occasional travel may be required for training and development.

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📢 Apply Now & Start Your Career at First Horizon Bank!

🚀 Don’t miss this opportunity to join a top financial institution. Apply today!